Welcome to the Ottawa Valley Family Health Team website!

Our team of family physicians and interdisciplinary health providers serve people in Mississippi Mills and the surrounding area.

Our mission is to increase the level of and access to primary care services by building an integrated team of health care professionals, so that all residents will have access to timely, high-quality primary care medical services, emphasizing health promotion, disease prevention and improved management of chronic disease.

Please visit our Patient Info page if you are interested in becoming a patient of our Family Health Team.

 

NEWS AND EVENTS

ATTENTION PATIENTS - appointments  COVID vaccines CANNOT be booked through the clinic.

Media Release by Leeds, Grenville and Lanark District Health Unit - April 7, 2021

We have added several new groups today.

 

  • Adults born in 1961 or before (60+) (as of April 7)
  • Adults with health conditions in the Highest Risk and High Risk categories (see link for details)
  • Moderate Priority HCW (added on Monday) – see attachment for definition

 

How to book – patients must go to the following website

Provincial

  • We have opened up our May appointments in the provincial booking slots for those 60+
    • www.ontario.ca/bookvaccine
    • The online vaccine booking tool allows for someone to book your vaccination appointments on behalf of the person born on or before 1961. They can also use their email address to receive notification about the appointment time and place.
    • Any issues call the Provincial Vaccine Information Line at 1-888-999-6488, open Monday to Sunday from 8:00am to 8:00pm.

NOTE: If they are 60+ and haven’t been able to get an appointment yet you can add your name to our contingency list for short notice appointments when there are extra doses - you must be eligible(it is not open to everyone and it is only for first dose)

    • If they will not be attending an appointment that they booked through the Provincial link above please cancel it so it is available for someone else. They can do this by calling 1-833-943-3900 or see their website for more help.

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Now offering Medical FootCare Services for patients of the clinic - $40 per appointment or $60 for couples (must live in the same house).

Includes:  Foot Assessment, Nail Care, Callus/Corn Treatment (if required), Moisturing

For more information or to book an appointment please call Katrina at 613-256-9370 ext 4041.

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For the most up to date information about the COVID vaccine please visit Leeds, Grenville & Lanark District Health Unit, 

https://healthunit.org/health-information/covid-19/protection/ or call 1844-396-1234.  Open 7 days a week 830am - 4:30 pm.

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NEW CLINIC POLICY -  each patient will be given a disposible face masks for all in-clinic appointments. Please wear it for the duration of your appointment.  This new policy is in place to protect our physicians, nurses, healthcare providers and staff.

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We are excited to announce that on-line booking is back up and running - Pomelo/Health Myself is a secure patient portal that will allow you to book and manage appointments on line with your provider, receive reminder emails of upcoming appointments and clinic updates, message the clinic directly for NON-urgent questions and requests and attached pictures and documents for your upcoming appointments.

As of today Dr. Rossi, Dr Turcotte, Dr. Quackenbush, Dr. McKillop, Dr. Harvey, Dr. Tiffany, Dr. Stewardson, Dr Milko, Dr. McGarry,  Dr. Toderian, Dr Dawson and Krista Kennedy's patients will be able to book regular telephone appointments with their primary care provider on-line. Other physicians will be implemented in the following weeks.  

If you would like to have access to on-line booking, please make sure we have your up-to-date personal email.  You can call 613-256-9370 ext 4109 if you have any quesitons.

Following is the link to the patient portal for those patients who are registered. www.portal.healthmyself.net

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FLU SHOTS still available at the clinic (you must be a patient of one of our providers) - please call 613-256-9370 ext 1 to book your appointment - first come first serve.  Regular and High Dose (for over 65) vaccine available.

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Ottawa Valley Family Medicine Obstectrics - NEW WEBSITE

Provide comprehensive pregnancy care to low rist women in west Ottawa, the Ottawa Valley and Lanark county.  The group hold privileges for delivery at the Almonte General Hospital.  The unti has five private postpartum rooms with their own washroom and shower, two labour and delivery rooms, showers, and an operating room for cesarean sections.  Ultrasound services are available on site.  

A full range of pain management options are available, including 24-hour epidural service.  With a commitment to best practice, they have the disctintion of being Ontario's top performer in Maternity care.

If you wish to become a patient you can have your doctor refer you to the group for pregnancy care, or you can complete the intake form on the website and a team member will contact you within 7 days.

Visit our website - www.ottawavalleyfmob.ca

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HealthWise Webinar presented by the University of Ottawa Heart Institute - Registered Dietitian - Kathleen Turner.

Nutrition 101 https://www.youtube.com/watch?v=MgHOk2ZmKMo

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Update from Ontario Public Health as of October 1, 2020 - the main update is adjusting the type and number of symptoms needed for a child to stay home for a period of time and seek medical advice.

Our guidelines continue to evolve as we learn more about COVID-19, how it spreads, and how it affects children and adults in different ways.

Visit there website for more information https://covid-19.ontario.ca/school-screening/.

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Leeds, Grenville and Lanark District Health Unit announces POP-up COVID testing sites.  Visit their website for more information.

https://healthunit.org/health-information/covid-19/assessment-testing-results/

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The COVID assessment centre will now offer appointments to residents living in North Lanark, this includes Mississippi Mills (Pakenham, Almonte and Ramsay), Carleton Place, Beckwith and Ashton.

 

WHO CAN BE TESTED?

  • Anyone with symptoms of COVID-19
  • Anyone concerned about exposure to COVID-19
  • Anyone who may be at risk from exposure, (essential workers, health care workers, etc.)

 

People seeking testing are required to call 613-325-1208 and leave a message.  One of our COVID-19 Assessment Centre nurses will call you back to book your appointment.  Please note the Assessment Centre is still by appontment only and operated Monday to Saturday 10am - 6pm. 

 

The CAC is located at the corner of Spring Street and State Street in the brick building behind Almonte General Hospital Emergency Department.  Results are obtained through provinical on-line portal at https://covid-19.ontario.ca.  If there are no results in 7 days, please call Public Health at 1866-239-0123 ext 2222 for assistance.  The Covid Assessment Centre does not assist in obtaining results.  Visit Almonte General Hospital website for more information.

 

If you want to discuss your symptoms with your provider please call the clinic 613-256-9370 ext 1 to book a telephone appointment.

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COVID-19 Update as of Monday May 11, 2020

All patients being seen in-person at the clinic will be required to wear a face mask for the duration of your appointment. If you have a face mask please wear it to the clinic.

WATCH this video on “How to put a mask on properly”
https://www.youtube.com/watch?v=OABvzu9e-hw

Check out How to safely wear and take off a cloth face covering!

https://www.cdc.gov/…/201…/downloads/cloth-face-covering.pdf

 

PLEASE DO NOT COME TO THE CLINIC UNLESS YOU HAVE A PREBOOKED APPOINTMENT!

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According to the Public Health Agency of Canada (PHAC) as of March 11, 2020 there are 103 confirmed cases of COVID-19 in Canada of which 42 are in Ontario.  1 person has died.  PHAC considers the public health risk associated with COVID-19 to be low for the general population, but there is an increased risk of more severe outcomes for Canadians who:

  • are aged 65 and over 
  • have compromised immune systems 
  • have underlying medical conditions

The health of our patients and our community is always our first priority.  We are entering some challenging times with the Coronavirus (COVID-19) having been declared a world pandemic.  The Ottawa Valley Family Health Team is taking steps to limit your exposure to keep you healthy and as safe as possible. 

As of Friday May 8, 2020 the following actions will be implemented at the clinic;

  • Phones will be answered 8:30 - noon and 1pm - 3pm Monday to Friday
  • Patients requesting appointments will be offered telephone appointments, if applicable
  • If your provider thinks it is necessary to have you seen in person, a separate time will be scheduled for you to come to the clinic.  Please be aware you will be asked screening questions before entering the clinic.
  • No appointments for routine screenings will be booked until further notice, this includes Periodic Health Visits, Annual Physicals, PAP tests.
  • All currently booked appointments for routine screening will be postponed, you will be contacted by our staff.
  • All groups visits will be postponed until further notice, this includes, Cardio-Pulmonary Rehabilitation, Diabetes Education Classes, Heart Health Class.

BEFORE YOU COME TO THE CLINIC:

  • if you are running out of medication, please ask the pharmacist to give you an extension.  If they are unwilling to do that, please ask them to fax the renewal request to the clinic
  • if you still need to see a healthcare professional, please call the clinic.  Our on-line booking module will be disabled until further notice.
  • if you have a cough, fever or difficulty breathing; please call the clinic.  DO NOT COME TO THE CLINIC
  • if you are sick, stay at home if possible.  If you need a sick note for your employer, we have a standard letter that can be emailed to you. 
  • If you are experience shortness of breath please seek appropriate medical attention.

IF YOU COME TO THE CLINIC: 

  • you will be given a disposible face mask that must be worn for the duration of your appointment
  • you will be asked screening questions when you arrive
  • please try and stay 2m (6ft) away from other people
  • do not touch any surfaces

GENERAL PRECAUTIONS: 

  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands
  • Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward
  • Avoid visiting people in hospitals or long-term care centres if you are sick

 For more information about COVID-19 click on the links below:

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Hours of Operation

Monday to Friday: 

Clinic 8am - 5pm

Phones are answered 

8:30 am - 12:00 pm and 1:00 pm to 4:00 pm

Sat/Sun: Closed

After-hours care provided at the Almonte General Hospital