Welcome to the Ottawa Valley Family Health Team website!

Our team of family physicians and interdisciplinary health providers serve people in Mississippi Mills and the surrounding area.

Our mission is to increase the level of and access to primary care services by building an integrated team of health care professionals, so that all residents will have access to timely, high-quality primary care medical services, emphasizing health promotion, disease prevention and improved management of chronic disease.

Please visit our Patient Info page if you are interested in becoming a patient of our Family Health Team.



Transportation to Vaccine Clinics in Lanark County


The United Way of East Ontario has gladly stepped into the role of convening partners to enable access the Lanark Covid-19 Vaccination Clinics.


If the person lives in Perth/Smiths Falls area, going to Smiths Falls Vaccine Clinic, they can contact Lanark Transportation Association or Community Home Support.   LTA has wheelchair access, and Home Support does not; LTA can transport any age, and Home Support can transport seniors or those living with disability.  

  • Lanark Transportation Association 1-877-445-5777 or 613-264-8256  
  • Community Home Support Lanark 613-267-6400   


If the person lives in Mississippi Mills, Carleton Place, Beckwith area , going to Almonte Vaccine Clinic, they can contact Lanark Transportation Association or Carebridge.  Both have wheelchair access ; LTA can transport any age, and Carebridge can transport seniors or those living with disability.  

  • Lanark Transportation Association 1-877-445-5777 or 613-264-8256  
  • Carebridge 613 256 1031 x262


Clinic Update - COVID-19 Information


To our patients,


As your primary care providers, we are always her to help yo make imformed decisions about your health.  There is a lot of misinformaiton out there and we want you to have access to the most accurate, evidence-based and up to date information.


Vaccination is one of the most effective ways to prevent the spread and reduce the impact of infectious diseases.  Safe and effective vaccines for COVID-19 are becoming available to protect us against COVID-19.  While many people infected with COVID-19 experience only mild illness, others may get a severe illness or even die.  There is no way to know how COVID-19 will affect you, even if you are not at increased risk of severe complications.  COVID-19 vaccination helps protect you by creating an antibody reponse without having to experience the illness of COVID-19.  Feeling worried or hesitant is completely normal when something is new.


We think you will find the following reliable resources helpful:


Leeds, Grenville & Lanark District Health Unit 

Vaccines Work: Ottawa Public Health

About COVID Vaccines: Ontario Ministry of Health

Ask Ontario Doctors: Ontario Medical Association

Vaccine development and approval: Health Canada



All four vaccines approved for use in Canada are safe and effective.  They all reduce the risk of serious illness, hospitalization, and death, and will help with the control of COVID-19 in the community.


The vaccine that you will be offered will depend on the supply, availability at the time, storage requirements and age.  You may declinc the vaccine product that you are offered; but you will not be able to select between vaccine products.


Info sheet about Pfizer vaccine: Ontario Ministry of Health 

Info sheet about Moderna vaccine: Centre for Effective Practice

Info sheet about AstraZeneca and Johnson & Johnson vaccine: Centre for Effective Practice

To book an appointment to get your COVID-19 vaccine visit the ministry website at www.covid-19.ontario.ca/book-vaccine/


On behalf of the OVFHT primary care team,


Dr. Karen Turcotte, Lead Physician

Mr. Peter Hamer, Executive Director




ATTENTION PATIENTS - appointments for COVID vaccines CANNOT be booked through the clinic.


Visit the Leeds, Grenville and Lanark District Health Unit website for more informaiton or call 1-844-369-1234, hours of operation are 8:30am to 4:00pm, 7 days a week.


How to book – patients must go to the following website

  •  the provincial booking slots for those 60+
    • www.ontario.ca/bookvaccine
    • The online vaccine booking tool allows for someone to book your vaccination appointments on behalf of the person born on or before 1961. They can also use their email address to receive notification about the appointment time and place.
    • Any issues call the Provincial Vaccine Information Line at 1-888-999-6488, open Monday to Sunday from 8:00am to 8:00pm.

NOTE: If they are 60+ and haven’t been able to get an appointment yet you can add your name to our contingency list for short notice appointments when there are extra doses at one of the 4 fixed clinic sites - you must be eligible(it is not open to everyone and it is only for first dose)



Now offering Medical FootCare Services for patients of the clinic - $40 per appointment or $60 for couples (must live in the same house).

Includes:  Foot Assessment, Nail Care, Callus/Corn Treatment (if required), Moisturing

For more information or to book an appointment please call Katrina at 613-256-9370 ext 4041.


POMELO/Health Myself Secure Patient Portal

We are excited to announce that on-line booking is back up and running - Pomelo/Health Myself is a secure patient portal that will allow you to book and manage appointments on line with your provider, receive reminder emails of upcoming appointments and clinic updates, message the clinic directly for NON-urgent questions and requests and attached pictures and documents for your upcoming appointments.

As of today Dr. Rossi, Dr Turcotte, Dr. Forbes, Dr. Quackenbush, Dr. McKillop, Dr. Harvey, Dr. Tiffany, Dr. Stewardson, Dr Milko, Dr. McGarry,  Dr. Toderian, Dr Dawson Dr. Abramenko and Krista Kennedy's patients will be able to book regular telephone appointments with their primary care provider on-line. Other physicians will be implemented in the following weeks.  

If you would like to have access to on-line booking, please make sure we have your up-to-date personal email.  You can call 613-256-9370 ext 4109 if you have any quesitons.

Following is the link to the patient portal. https://portal.healthmyself.net/ovfht#/


Ottawa Valley Family Medicine Obstectrics - NEW WEBSITE

Provide comprehensive pregnancy care to low rist women in west Ottawa, the Ottawa Valley and Lanark county.  The group hold privileges for delivery at the Almonte General Hospital.  The unti has five private postpartum rooms with their own washroom and shower, two labour and delivery rooms, showers, and an operating room for cesarean sections.  Ultrasound services are available on site.  

A full range of pain management options are available, including 24-hour epidural service.  With a commitment to best practice, they have the disctintion of being Ontario's top performer in Maternity care.

If you wish to become a patient you can have your doctor refer you to the group for pregnancy care, or you can complete the intake form on the website and a team member will contact you within 7 days.

Visit our website - www.ottawavalleyfmob.ca




The COVID assessment centre will now offer appointments to residents living in North Lanark, this includes Mississippi Mills (Pakenham, Almonte and Ramsay), Carleton Place, Beckwith and Ashton.



  • Anyone with symptoms of COVID-19
  • Anyone concerned about exposure to COVID-19
  • Anyone who may be at risk from exposure, (essential workers, health care workers, etc.)


People seeking testing are required to call 613-325-1208 and leave a message.  One of our COVID-19 Assessment Centre nurses will call you back to book your appointment.  Please note the Assessment Centre is still by appontment only and operated Monday to Saturday 10am - 6pm. 


The CAC is located at the corner of Spring Street and State Street in the brick building behind Almonte General Hospital Emergency Department.  Results are obtained through provinical on-line portal at https://covid-19.ontario.ca.  If there are no results in 7 days, please call Public Health at 1866-239-0123 ext 2222 for assistance.  The Covid Assessment Centre does not assist in obtaining results.  Visit Almonte General Hospital website for more information.


If you want to discuss your symptoms with your provider please call the clinic 613-256-9370 ext 1 to book a telephone appointment.


COVID-19 Update as of Monday May 11, 2020

All patients being seen in-person at the clinic will be required to wear a face mask for the duration of your appointment. If you have a face mask please wear it to the clinic.

WATCH this video on “How to put a mask on properly”

Check out How to safely wear and take off a cloth face covering!





According to the Public Health Agency of Canada (PHAC) as of March 11, 2020 there are 103 confirmed cases of COVID-19 in Canada of which 42 are in Ontario.  1 person has died.  PHAC considers the public health risk associated with COVID-19 to be low for the general population, but there is an increased risk of more severe outcomes for Canadians who:

  • are aged 65 and over 
  • have compromised immune systems 
  • have underlying medical conditions

The health of our patients and our community is always our first priority.  We are entering some challenging times with the Coronavirus (COVID-19) having been declared a world pandemic.  The Ottawa Valley Family Health Team is taking steps to limit your exposure to keep you healthy and as safe as possible. 

As of Friday May 8, 2020 the following actions will be implemented at the clinic;

  • Phones will be answered 8:30 - noon and 1pm - 3pm Monday to Friday
  • Patients requesting appointments will be offered telephone appointments, if applicable
  • If your provider thinks it is necessary to have you seen in person, a separate time will be scheduled for you to come to the clinic.  Please be aware you will be asked screening questions before entering the clinic.
  • No appointments for routine screenings will be booked until further notice, this includes Periodic Health Visits, Annual Physicals, PAP tests.
  • All currently booked appointments for routine screening will be postponed, you will be contacted by our staff.
  • All groups visits will be postponed until further notice, this includes, Cardio-Pulmonary Rehabilitation, Diabetes Education Classes, Heart Health Class.


  • if you are running out of medication, please ask the pharmacist to give you an extension.  If they are unwilling to do that, please ask them to fax the renewal request to the clinic
  • if you still need to see a healthcare professional, please call the clinic.  Our on-line booking module will be disabled until further notice.
  • if you have a cough, fever or difficulty breathing; please call the clinic.  DO NOT COME TO THE CLINIC
  • if you are sick, stay at home if possible.  If you need a sick note for your employer, we have a standard letter that can be emailed to you. 
  • If you are experience shortness of breath please seek appropriate medical attention.


  • you will be given a disposible face mask that must be worn for the duration of your appointment
  • you will be asked screening questions when you arrive
  • please try and stay 2m (6ft) away from other people
  • do not touch any surfaces


  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands
  • Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward
  • Avoid visiting people in hospitals or long-term care centres if you are sick

 For more information about COVID-19 click on the links below:




Hours of Operation

Monday to Friday: 

Clinic 8am - 5pm

Phones are answered 

8:30 am - 12:00 pm and 1:00 pm to 4:00 pm

Sat/Sun: Closed

After-hours care provided at the Almonte General Hospital